Irish owned outsourcing company I.T. Alliance, is to create an additional 50 jobs over the next 12 months bringing its total headcount to 550. The company's headcount is equally divided between full time and contract staff. 25 of the new jobs are full time and the remainder contract employees ranging from six months to five years. It currently employs approximately 250 full time and 250 contract staff.
I.T. Alliance is one of Ireland's largest indigenous technology firms. The firm has carved a niche in Ireland and the UK as a 'tier two service provider' whereby it provides outsourcing services to the world's biggest outsourcers.
Speaking to the Irish Times, founder and CEO, Philip Maguire said that the company hit its target in the last year to grow revenues by over 40% from €24m to €33m. Revenues the previous year had doubled from €12m. He put the recent expansion down to increasing acceptance in the market of the company's Tier 2 Service Provider Model. The company is privately owned and self funded.
Professor Joe Peppard, Director of the Information Systems Research Centre of the Cranfield Institute of Technology, commented, "I.T. Alliance was one of the first global companies to spot a niche in supplying outsourcing services to the major outsourcers. The big global IT outsourcing vendors are coming under the same cost and margin pressures that forced their clients to look to the market in the first place for the provision of services and I.T. Alliance is filling this need."
Professor Peppard added that IT outsourcing vendors seeking to combat declining margins will not find the solution in themselves outsourcing core functions to low cost countries such as India or China. "While this may be a solution for certain processes such as call centres or software development, many key functions need to be delivered to the client on site, not remotely and this is where I.T. Alliance comes in."
I.T. Alliance was formed in Dublin by Philip Maguire in 1997 with just four people to specialise in outsourcing. Following rapid growth it underwent significant cost cutting in 2000 as the tech recession hit. During this time the company reinvented its business model to become a reliable partner of choice for the big international outsourcing companies.
I.T. Alliance provides a range of IT outsourcing support services as well as IT service management, system and localisation testing. Last year it headhunted Terence O'Donnell, Director of the Centre for Project Management at the University of Limerick (UL) to head up its new Project Management Centre. It also set up a Shared Services Centre in its Dublin office to target a market which is expected to be worth over €400 billion over the next ten years.
As part of its current expansion the company will be looking for a range of technical skills covering software engineering, software testing, project management and tech support personnel.