Filter downloads
Capitalise on Your ITIL® Investment
I.T. Alliance’s cloud advisory, consulting and training services helps organisations understand cloud computing and shows organisations how to yield the benefits and cost savings from cloud based services.
IT Alliance Group - Service Management - Capitalise on your ITIL Investment.pdf IT Managed Services Delivery
I.T. Alliance has a track record in the provision of quality, cost-effective outsourced IT managed service solutions, based on our proven Outsourced IT Managed Services framework and through our dedicated Service Management Office (SMO).
IT Alliance Group - Service Management - IT Managed Service Delivery - 24052017.pdf Remote Monitoring and Management Services – ITIL and ISO20000 certified
Protect your business with an industry accredited 24/7 proactive management service of your mission critical systems.
IT Alliance Group - Service Management - Remote Monitoring and Management Service - 23052017.pdf IT Managed Service Transition
I.T. Alliance offer an industry-based best practice methodology for transitioning I.T. services to our Alliance Partners' brand, maintaining service levels while providing customer reassurance during the transition of services.
I T Alliance - Solution Marketing - IT Managed Service Transition - Tier 1 Version - May 2014.pdf Outsourced IT Managed Services
Managed Service providers are increasingly placed under pressure by customers to lower their costs, while at the same time increase the value and quality of the services that they provide. The mantra "do more with less" is now becoming a customer expectation.
I T Alliance - Solution Marketing - Outsourced IT Managed Services - Tier 1 Version - May 2014.pdf 