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January 2007
Irish owned outsourcing
company I.T. Alliance, is to create an additional 50 jobs
over the next 12 months bringing its total headcount to 550.
The company's headcount is equally divided between full time
and contract staff. 25 of the new jobs are full time and the
remainder contract employees ranging from six months to five
years. It currently employs approximately 250 full time and
250 contract staff.
I.T. Alliance is one of Ireland's largest indigenous
technology firms. The firm has carved a niche in Ireland and
the UK as a 'tier two service provider' whereby it provides
outsourcing services to the world's biggest outsourcers.
Speaking to the Irish
Times, founder and CEO, Philip Maguire said that the company
hit its target in the last year to grow revenues by over 40%
from €24m to €33m. Revenues the previous year had doubled
from €12m. He put the recent expansion down to increasing
acceptance in the market of the company's Tier 2 Service
Provider Model. The company is privately owned and self
funded.
Professor Joe Peppard,
Director of the Information Systems Research Centre of the
Cranfield Institute of Technology, commented, "I.T. Alliance
was one of the first global companies to spot a niche in
supplying outsourcing services to the major outsourcers. The
big global IT outsourcing vendors are coming under the same
cost and margin pressures that forced their clients to look
to the market in the first place for the provision of
services and I.T. Alliance is filling this need."
Professor Peppard added
that IT outsourcing vendors seeking to combat declining
margins will not find the solution in themselves outsourcing
core functions to low cost countries such as India or China.
"While this may be a solution for certain processes such as
call centres or software development, many key functions
need to be delivered to the client on site, not remotely and
this is where I.T. Alliance comes in."
I.T. Alliance was formed in
Dublin by Philip Maguire in 1997 with just four people to
specialise in outsourcing. Following rapid growth it
underwent significant cost cutting in 2000 as the tech
recession hit. During this time the company reinvented its
business model to become a reliable partner of choice for
the big international outsourcing companies.
I.T. Alliance provides a
range of IT outsourcing support services as well as IT
service management, system and localisation testing. Last
year it headhunted Terence O'Donnell, Director of the Centre
for Project Management at the University of Limerick (UL) to
head up its new Project Management Centre. It also set up a
Shared Services Centre in its Dublin office to target a
market which is expected to be worth over €400 billion over
the next ten years.
As part of its current
expansion the company will be looking for a range of
technical skills covering software engineering, software
testing, project management and tech support personnel.
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